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Support
Welcome to the Lycantec Help Center. This is your central contact point for questions and problems concerning Lycantec TaVoS. To get started, select one of the items from the navigation.
Product Informations Support Center

Support

Welcome to the Lycantec Help Center. This is your central contact point for questions and problems concerning Lycantec TaVoS. To get started, select one of the items from the navigation.

Basic operation

Basic information and support for the operation and functionality of the application and its components.

Dependency Manager

With Dependency Manager, you can store your own or third-party software products and have them permanently monitored for new vulnerabilities. Here we show you how and what else is possible.

Risk Analyser

With the Risk Analyser, we help you to identify dangers and define measures. Here we show you how you can master this task with our product.

Investigation Modul

The Investigation Module examines foreign systems superficially for known security gaps. We show you how to use the module and what information you can draw from it for your business.

News Center

The News Center is the hub for quick news from the world of security. In this section you will learn how to use this module correctly.

Vulnerability Center

While the News Center displays the "now", the Vulnerability Center displays the "what was". An extremely comprehensive collection of known vulnerabilities for research and monitoring. Here you will learn how to use this complex tool correctly.

FAQ

Further questions? Then we try to answer them with our FAQ

General Questions

In this section, existing customers will find answers to typical questions that do not fit thematically into any other section.

Billing

Questions and answers about invoicing, credit notes and other relevant topics are answered here.

Technical

Questions about technology or answers to technical problems with our software for existing customers will be answered in this section.

View all FAQ categories

Further assistance needed?

If you have not received an answer to your question despite the previous information, we will gladly help you directly through the following channels.

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    Technical inquiry

    For technical problems you can contact support@lycantec.com or use the following form

    Technik
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    Commercial inquiry

    For this purpose, our employees at billing@lycantec.com will be happy to provide you with information. Or you can use the following contact form.

    Sales & Billing
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    Other

    Other inquiries can be sent to info@lycantec.com. For this purpose we also offer you the possibility to use our contact form.

    Miscellaneous